Customer Experience Coordinator
With over three decades of experience in orthodontics, Sue is our customer service champion. She loves nothing more than getting to know our patients and making sure their journey to a confident, healthy smile is smooth and rewarding.
Sue is well known for her kindness and her knack for making people smile. Her main goal is to ensure you feel right at home, completely informed, and fully supported every step of the way. She also works hard behind the scenes to keep our office environment happy, energetic, and positive for the whole team.
As a true expert in her field, Sue holds certifications in Dental Assisting, Dental Radiography, and Workplace Assessment and Training. She has even travelled across Australia and overseas to help set up new orthodontic practices and train staff. A lifelong learner, she recently earned a Diploma in Business Leadership and Management, has spoken at major conferences, and has written a book on how to deliver world-class customer service.
Outside of work, Sue loves learning new things, enjoying the great outdoors, and lending a helping hand to others in the community.
